service standards, benchmark,Quality Management Services
An established“Quality Management System” in a healthcare facility can ensure that your healthcare system is delivering the best of services, upholding patient expectations, following a proper CAPA (corrective and preventive action) in case of any incidence or adverse event and is meeting our country’s established policies and standards for Quality in Healthcare.
R.K Devi Healthcare Solutions will guide and maintain quality management system in healthcare facility. Under this program we will aim to:
- Identify benchmarks for all measurable services, study any deviations and implement changes to improve the system
- Ensure continuous quality improvement towards better structure of services, better processes and improved outcomes of patient safety, patient care, patient satisfaction, reduced errors & employee satisfaction.
- Ongoing training /Education programs for clinical as well as non clinical staff to reduce infection in healthcare setting and improved skills and behaviors of staff
- Periodical assessment of existing staff to ascertain training effectiveness and identify gaps in training.
- Regular audits of nursing, clinical, environmental and facility to identify non-compliances, guide in conducting route cause, corrective action and help in implementing preventive measures.
- Identify potential risks in healthcare facility, implement risk assessment tools, device strategies to mitigate risk and identify responsible team for the same.
- Monitoring of indicators based upon National Quality Accreditation Standards.